What, So What, Now What? Covid-19 as a Critical Incident in Practice

The past eighteen months have seen educational developers navigating the emergency closure of our campuses and a changed landscape in higher education due to the global Covid-19 pandemic. In this post, we suggest that the experience of these sudden changes to educational practice might be considered as a critical incident inspiring deep reflection. We suggest that tried and tested reflective frameworks for critical incident analysis are likely to be more useful than methodologies aligning with formally designed educational interventions.